{"id":11511,"date":"2023-07-12T14:51:16","date_gmt":"2023-07-12T14:51:16","guid":{"rendered":"https:\/\/devsedu.softatomic.com\/?page_id=11511"},"modified":"2024-10-13T14:24:00","modified_gmt":"2024-10-13T14:24:00","slug":"faqs","status":"publish","type":"page","link":"https:\/\/pklearnings.com\/ml\/faqs\/","title":{"rendered":"Faq&#8217;s"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"11511\" class=\"elementor elementor-11511\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-925925d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"925925d\" data-element_type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6ad8b0b\" data-id=\"6ad8b0b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a26d5cf elementor-widget__width-auto elementor-absolute elementor-widget elementor-widget-image\" data-id=\"a26d5cf\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"641\" height=\"607\" src=\"https:\/\/pklearnings.com\/wp-content\/uploads\/2023\/07\/map-shape-1.png\" class=\"attachment-full size-full wp-image-11517\" alt=\"\" srcset=\"https:\/\/pklearnings.com\/wp-content\/uploads\/2023\/07\/map-shape-1.png 641w, https:\/\/pklearnings.com\/wp-content\/uploads\/2023\/07\/map-shape-1-600x568.png 600w, https:\/\/pklearnings.com\/wp-content\/uploads\/2023\/07\/map-shape-1-300x284.png 300w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a104f8b elementor-widget elementor-widget-edublink-faq\" data-id=\"a104f8b\" data-element_type=\"widget\" data-widget_type=\"edublink-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"eb-faq-wrapper eb-faq-style-2\"><div class=\"edublink-row\"><div class=\"edublink-col-lg-4\"><div class=\"eb-faq-left-side\"><div class=\"edublink-section-heading\"><h3 class=\"heading\">Questions By  Category<\/h3><\/div><ul class=\"eb-faq-heading-wrapper\"><li class=\"eb-faq-title\"><span class=\"eb-faq-title-heading\">General Questions<\/span><\/li><\/ul><\/div><\/div><div class=\"edublink-col-lg-8\"><div class=\"eb-faqs-content-wrapper\"><div class=\"eb-faq-content edublink-fade\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"11226\" class=\"elementor elementor-11226\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-724c3af0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"724c3af0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-68b3aefa\" data-id=\"68b3aefa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18de9145 elementor-widget elementor-widget-edublink-accordion\" data-id=\"18de9145\" data-element_type=\"widget\" data-widget_type=\"edublink-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eb-accordion header-default border-default style-default\">\n                            <div class=\"eb-accordion-item default-active elementor-repeater-item-0d1273e\">\n                    <h5 class=\"eb-accordion-header default-active\">\n                         What is this platform about?                    <\/h5>\n                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body default-active\">\n                            <p>We are an online learning platform dedicated to helping students prepare for Kerala PSC exams. In previous years, we provided free coaching for various exams conducted by Kerala PSC, such as Secretariat Assistant, University Assistant, Company Board Assistant, LD Clerk, etc. Our students secured the top ranks in all degree-level exams. We offer a range of study materials and courses, designed by the best faculty in Kerala, led by our Academic Head Praveen Kilimanoor.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-2add476\">\n                    <h5 class=\"eb-accordion-header\">\n                        How can I access your courses?                    <\/h5>\n                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>Our courses are accessible via our Android app, as well as through our web platform. Simply download the app or visit our website to start learning.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-2f110c6\">\n                    <h5 class=\"eb-accordion-header\">\n                        Are your courses paid?                    <\/h5>\n                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>Yes, all our courses are paid. We also offer a demo class option so you can get a feel for the content before committing.<\/p><p><span style=\"font-weight: 400\">\u00a0<\/span><\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-449c49f\">\n                    <h5 class=\"eb-accordion-header\">\n                        What kind of classes do you offer?                    <\/h5>\n                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>We provide both live and recorded classes, so you can learn at your convenience. <strong>Our live sessions allow for real-time interaction with instructors (recordings will be available)<\/strong><\/p><p>\u00a0<\/p><p><span style=\"font-weight: 400\">\u00a0<\/span><\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-bbb14fe\">\n                    <h5 class=\"eb-accordion-header\">\n                         Are the classes conducted in Malayalam?                    <\/h5>\n                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>Yes, all class explanations are in Malayalam to cater to the needs of students preparing for Kerala PSC exams.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-412e218\">\n                    <h5 class=\"eb-accordion-header\">\n                        Do you offer study materials?                    <\/h5>\n                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>Yes, we provide comprehensive PDF notes available in both Malayalam and English for your convenience. Our content covers SCERT and NCERT syllabus.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-51cd229\">\n                    <h5 class=\"eb-accordion-header\">\n                        Is there a trial or demo class available?                    <\/h5>\n                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>Yes, we offer demo classes so you can explore the quality of our content before enrolling in a full course.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-5907935\">\n                    <h5 class=\"eb-accordion-header\">\n                        Is there a mentorship program?                    <\/h5>\n                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>Yes, we provide mentorship and motivation sessions to keep you on track and help you succeed in your exam preparation.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-ec7245c\">\n                    <h5 class=\"eb-accordion-header\">\n                        Do you have study groups?                    <\/h5>\n                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>Yes, we facilitate combined study groups so you can collaborate and study with peers.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-3a23991\">\n                    <h5 class=\"eb-accordion-header\">\n                        What is your refund policy?                    <\/h5>\n                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>We do not offer refunds once you have purchased a course. Please take advantage of our demo classes before making a payment decision.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-34ee1dc\">\n                    <h5 class=\"eb-accordion-header\">\n                        What is the course validity period?                    <\/h5>\n                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>The course is valid for one year or until the exam you are preparing for, whichever comes first.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-965f933\">\n                    <h5 class=\"eb-accordion-header\">\n                        Do you offer doubt-clearing sessions?                    <\/h5>\n                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>Yes, we have dedicated doubt-clearing sessions where you can ask questions and get clarity on challenging topics.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-2ba6f51\">\n                    <h5 class=\"eb-accordion-header\">\n                        Who leads the courses?                    <\/h5>\n                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>Our courses are led by experienced and highly qualified faculty members, under the leadership of Praveen Kilimanoor, our Academic Head.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-2490693\">\n                    <h5 class=\"eb-accordion-header\">\n                        Do you provide mock exams?                    <\/h5>\n                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>Yes, we offer model exams (100marks model exam) and topic-based tests to help you evaluate your progress and prepare effectively.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                            <div class=\"eb-accordion-item elementor-repeater-item-a9a7814\">\n                    <h5 class=\"eb-accordion-header\">\n                        \u00a0How can I contact customer support?                    <\/h5>\n                    <div class=\"eb-accordion-content\">\n                        <div class=\"eb-accordion-body\">\n                            <p>You can reach our customer support team via the app or website for any queries related to courses, payments, or technical issues.<\/p>                        <\/div>\n                    <\/div>\n                <\/div>\n                    <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-4d0563b e-flex e-con-boxed e-con e-parent\" data-id=\"4d0563b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ae175b1 e-con-full e-flex e-con e-child\" data-id=\"ae175b1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2637e6 elementor-widget elementor-widget-video\" data-id=\"d2637e6\" 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data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/CWYO0rW3-S4?si=h4X1sea-OXr-JUjJ&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-601d278 e-con-full e-flex e-con e-child\" data-id=\"601d278\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff36646 elementor-widget elementor-widget-video\" data-id=\"ff36646\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/ZWhQchHLPOc?si=xgSEiBqmYbO1YwUJ&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-445c8bb e-con-full e-flex e-con e-child\" data-id=\"445c8bb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7261d99 elementor-widget elementor-widget-video\" data-id=\"7261d99\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/OrM-wdcKqPw?si=MWoVbHzHqBo6_ccv&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-308ca33 e-flex e-con-boxed e-con e-parent\" data-id=\"308ca33\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7891b06 e-flex e-con-boxed e-con e-child\" data-id=\"7891b06\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0cdb54 elementor-widget elementor-widget-edublink-button\" data-id=\"a0cdb54\" data-element_type=\"widget\" data-widget_type=\"edublink-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"edublink-button-widget-wrapper\"><a class=\"edublink-button-item edublink-button-style-default edublink-button-size-custom edublink-button-icon-position-after 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